Question 1

I failed to connect, what could be the cause?

Accepted Answer

If you're having connection issues with Netclicker TV, try these steps: Ensure the desktop app is running, check if your firewall or antivirus is blocking the app, make sure Wi-Fi is enabled on your mobile device, and confirm both devices are on the same network. If these don't work, try a manual connection using a QR code or IP address, restart the TV settings to refresh the IP address, or reset your router settings by forgetting and reconnecting to the network.

Question 2

Can I use Netclicker without a separate WiFi router?

Accepted Answer

You can use Netclicker with a mobile phone's personal hotspot. Enable the hotspot on your phone, connect your computer to it, and use Netclicker without consuming cellular data. Make sure no other data-heavy activities are running for a stable connection. This way, you can use Netclicker without a separate WiFi router.

Question 3

Where can I find my Netclicker TV's QR code?

Accepted Answer

To find your computer's QR code for Netclicker TV, launch the app, find the Netclicker icon on the taskbar (or menubar on Mac), and select "QR code". This will display the QR code you can use to connect your mobile device to your computer.

Question 4

Where can I find my Netclicker TV's IP address?

Accepted Answer

To view your IP address for Netclicker TV, open the app, find the Netclicker TV icon on the taskbar (or menubar on Mac), and select "QR Code". This will display your IP address for connecting your mobile device to your computer via Netclicker TV.

Question 5

Where can I find my Netclicker TV's communication port?

Accepted Answer

To find your Netclicker's communication port, open the Netclicker TV app, locate its icon on the taskbar (or menubar on Mac), and select "QR Code". The communication port is typically shown next to the QR code in the app.

Question 6

How to reset or change the connection password?

Accepted Answer

To change your Netclicker password, open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This secures your connection, but you'll need to add Netclicker TV again on your Remote App.

Question 7

How can I prevent unauthorised connections to my computer?

Accepted Answer

To protect your computer from unauthorized Netclicker connections, set up a secure password. Open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This strengthens your system's security by preventing unauthorized access.

Question 8

When should I update the Netclicker TV app?

Accepted Answer

Netclicker TV app automatically checks for updates at startup and notifies you if available. You can also manually check by opening the app, finding the icon on the taskbar (or menubar on Mac), and selecting "Check for Updates". Keeping both mobile and desktop apps updated optimizes performance and ensures compatibility with new features.

Question 9

How do I make Netclicker TV start with my computer?

Accepted Answer

To set Netclicker TV to launch on startup, open the app, find the icon on the taskbar (or menubar on Mac), and select "Launch on Startup". This ensures Netclicker TV automatically starts when your computer boots up.

Question 10

For sudden disconnections or lag, what steps should I take?

Accepted Answer

To solve connection issues, keep your phone near the Wi-Fi router, ideally in the same room. Use the router's 5 GHz band for less interference, but note its smaller coverage compared to 2.4 GHz. If your computer is Wi-Fi connected to the router, consider a wired connection for better stability.

Question 11

How can I report an issue?

Accepted Answer

To report an issue, tap "FEEDBACK" in the main menu of the mobile Remote app.

Question 12

I've installed the Remote on my phone, what's next?

Accepted Answer

To use Netclicker.tv, install the Netclicker TV desktop app suitable for your Windows or Mac from the downloads section. Also, download the browser extension, either the Chromium Extension for Chromium-based browsers or the Firefox add-on.

Question 13

I've installed the Remote on my phone and Netclicker TV on my desktop, what should I do next?

Accepted Answer

To use Netclicker.tv, download the browser extension. Choose either the Chromium Extension for Chromium-based browsers or the Firefox add-on from the downloads section.

Question 14

I've installed the Netclicker TV on my computer, what's next?

Accepted Answer

To use Netclicker.tv, install the browser extension, either the Chromium Extension for Chromium-based browsers or the Firefox add-on, from the downloads section. Also, download the Netclicker Remote mobile app from an App Store listed in the downloads section.

Question 15

I've installed Netclicker TV on my computer and the Extension in my browser, what should I do next?

Accepted Answer

To use Netclicker.tv, download the Netclicker Remote mobile app from an App Store listed in the downloads section.

Question 16

I've installed the Netclicker Extension on my browser, what should I do next?

Accepted Answer

To use Netclicker.tv, download the Netclicker TV desktop app suitable for your Windows or Mac from the downloads section, and the Netclicker Remote mobile app from an App Store listed in the downloads section.

Question 17

Why can't I move the mouse cursor on my Mac?

Accepted Answer

To ensure optimal performance and compatibility with Netclicker TV, you may need to give it permission and update it to the latest version. If you're using a Mac and have updated the mobile app, make sure to update the desktop app as well by launching it, checking for updates in the menu bar, and following the on-screen instructions if an update is available.

Question 18

Why can't I move the mouse cursor on my Windows computer?

Accepted Answer

If you're using a Windows computer and have updated the mobile app, ensure your Netclicker TV desktop app is also updated. Launch the desktop app, check for updates in the system tray menu, and follow the on-screen instructions if an update is available. Keeping both apps updated optimizes performance and ensures compatibility with new features.

Question 19

Why can't I move the mouse cursor on my Mac after updating macOS?

Accepted Answer

If you're using a Mac with Netclicker TV, ensure both the mobile and desktop apps are updated for optimal performance and compatibility. Open the desktop app, check for updates in the menu bar, and follow the on-screen instructions if an update is available.

Question 20

How to reset or change the connection password?

Accepted Answer

To change your Netclicker password, open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This secures your connection, but you'll need to add Netclicker TV again on your Remote App.

Question 21

How can I prevent unauthorised connections to my computer?

Accepted Answer

To protect your computer from unauthorized Netclicker connections, set up a secure password. Open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This strengthens your system's security by preventing unauthorized access.

Question 22

My antivirus software has detected a virus?

Accepted Answer

If your antivirus software flags Netclicker TV, it might be due to the app's required permissions for communication with the mobile app, which can be misinterpreted as virus-like behavior. To ensure security, download Netclicker TV only from official channels like Netclicker.tv/downloads.

Question 23

How can I determine if Netclicker TV is active on my computer?

Accepted Answer

Netclicker TV runs in the background and doesn't usually have an active window. You can check if it's running by looking for its icon on the taskbar (or menubar on Mac).

Question 24

How can I adjust my device/computer/system volume?

Accepted Answer

You can adjust the system volume using your mobile phone's physical volume buttons or by tapping the volume control button at the bottom of the trackpad, which brings up a volume slider.

Question 25

How can I modify the default browser that Netclicker TV uses?

Accepted Answer

To change the default browser in Netclicker TV, open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", choose your preferred browser under "Web Browser", and click "Restart" to apply changes. This changes the browser that Netclicker TV uses to open web links.

Question 26

When should I update the Netclicker TV app?

Accepted Answer

Netclicker TV app automatically checks for updates at startup and notifies you if available. You can also manually check by opening the app, finding the icon on the taskbar (or menubar on Mac), and selecting "Check for Updates". Keeping both mobile and desktop apps updated optimizes performance and ensures compatibility with new features.

Question 27

How do I make Netclicker TV start with my computer?

Accepted Answer

To set Netclicker TV to launch on startup, open the app, find the icon on the taskbar (or menubar on Mac), and select "Launch on Startup". This ensures Netclicker TV automatically starts when your computer boots up.

Question 28

How can I move a window?

Accepted Answer

You can move a program window on your computer by positioning the mouse cursor over its title bar, tapping the trackpad with three fingers, and dragging the window around.

Question 29

For sudden disconnections or lag, what steps should I take?

Accepted Answer

To solve connection issues, keep your phone near the Wi-Fi router, ideally in the same room. Use the router's 5 GHz band for less interference, but note its smaller coverage compared to 2.4 GHz. If your computer is Wi-Fi connected to the router, consider a wired connection for better stability.

Question 30

How do I change the size of thumbnails, subtitle text, etc?

Accepted Answer

You can adjust the size of the view in the mobile Remote app by changing the viewing distance in the main menu.

Question 31

How do I change the speed of the mouse or scrolling?

Accepted Answer

You can customize the movement or scroll speed in the mobile Remote app by changing the settings in the "Pointer" menu.

Question 32

How do I switch the TV window between fullscreen and windowed mode?

Accepted Answer

You can toggle fullscreen mode in the mobile Remote app by tapping the "FULLSCREEN" option in the main menu.

Question 33

How can I report an issue?

Accepted Answer

To report an issue, tap "FEEDBACK" in the main menu of the mobile Remote app.

Question 34

How can I make a suggestion?

Accepted Answer

To submit a suggestion, tap "FEEDBACK" in the main menu of the mobile Remote app or join the Discord server at https://discord.gg/S3GvSezhf6.

Question 35

How can I share what I'm currently watching?

Accepted Answer

You can share what you're currently viewing by tapping the share button and selecting the "SHARE WATCH LINK" option.

Question 36

How do I resume watching on my phone from where I left off on the TV?

Accepted Answer

You can continue viewing on your phone (with the right app) by tapping the share button and selecting the "OPEN WATCH LINK" option.

Question 37

How can I configure another Remote while I'm currently watching something?

Accepted Answer

You can set up another Remote by tapping the share button and selecting the "SHARE TV QR CODE" option.

Question 38

How do I adjust the rewind, fast forward, or volume increments?

Accepted Answer

You can change the increments by tapping the Settings button and choosing from the available options.

Question 39

How do I access the trackpad while watching something?

Accepted Answer

You can use the trackpad by tapping the Pointer button. The keyboard, system volume control, and TV fullscreen toggle are also accessible within the trackpad.

Question 40

How do I customise shortcuts for my favourite streaming services?

Accepted Answer

You can customize shortcuts for streaming services in the apps menu by tapping the "+" icon and entering the site address. If using "http", include it in the address. Click "ADD" to confirm.

Question 41

How can I adjust my device/computer/system volume?

Accepted Answer

You can adjust the system volume using your mobile phone's physical volume buttons or by tapping the volume control button at the bottom of the trackpad, which brings up a volume slider.

Question 42

How to reset or change the connection password?

Accepted Answer

To change your Netclicker password, open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This secures your connection, but you'll need to add Netclicker TV again on your Remote App.

Question 43

How can I modify the default browser that Netclicker TV uses?

Accepted Answer

To change the default browser in Netclicker TV, open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", choose your preferred browser under "Web Browser", and click "Restart" to apply changes. This changes the browser that Netclicker TV uses to open web links.

Question 44

How do I make Netclicker TV start with my computer?

Accepted Answer

To set Netclicker TV to launch on startup, open the app, find the icon on the taskbar (or menubar on Mac), and select "Launch on Startup". This ensures Netclicker TV automatically starts when your computer boots up.

Question 45

How do I change the size of thumbnails, subtitle text, etc?

Accepted Answer

You can adjust the size of the view in the mobile Remote app by changing the viewing distance in the main menu.

Question 46

How do I change the speed of the mouse or scrolling?

Accepted Answer

You can customize the movement or scroll speed in the mobile Remote app by changing the settings in the "Pointer" menu.

Question 47

My antivirus software has detected a virus?

Accepted Answer

If your antivirus software flags Netclicker TV, it might be due to the app's required permissions for communication with the mobile app, which can be misinterpreted as virus-like behavior. To ensure security, download Netclicker TV only from official channels like Netclicker.tv/downloads.

Question 48

When should I update the Netclicker TV app?

Accepted Answer

Netclicker TV app automatically checks for updates at startup and notifies you if available. You can also manually check by opening the app, finding the icon on the taskbar (or menubar on Mac), and selecting "Check for Updates". Keeping both mobile and desktop apps updated optimizes performance and ensures compatibility with new features.

Question 49

I've installed the Remote on my phone, what's next?

Accepted Answer

To use Netclicker.tv, install the Netclicker TV desktop app suitable for your Windows or Mac from the downloads section. Also, download the browser extension, either the Chromium Extension for Chromium-based browsers or the Firefox add-on.

Question 50

I've installed the Remote on my phone and Netclicker TV on my desktop, what should I do next?

Accepted Answer

To use Netclicker.tv, download the browser extension. Choose either the Chromium Extension for Chromium-based browsers or the Firefox add-on from the downloads section.

Question 51

I've installed the Netclicker TV on my computer, what's next?

Accepted Answer

To use Netclicker.tv, install the browser extension, either the Chromium Extension for Chromium-based browsers or the Firefox add-on, from the downloads section. Also, download the Netclicker Remote mobile app from an App Store listed in the downloads section.

Question 52

I've installed Netclicker TV on my computer and the Extension in my browser, what should I do next?

Accepted Answer

To use Netclicker.tv, download the Netclicker Remote mobile app from an App Store listed in the downloads section.

Question 53

I've installed the Netclicker Extension on my browser, what should I do next?

Accepted Answer

To use Netclicker.tv, download the Netclicker TV desktop app suitable for your Windows or Mac from the downloads section, and the Netclicker Remote mobile app from an App Store listed in the downloads section.

Question 54

How to reset or change the connection password?

Accepted Answer

To change your Netclicker password, open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This secures your connection, but you'll need to add Netclicker TV again on your Remote App.

Question 55

Where can I find my Netclicker TV's communication port?

Accepted Answer

To find your Netclicker's communication port, open the Netclicker TV app, locate its icon on the taskbar (or menubar on Mac), and select "QR Code". The communication port is typically shown next to the QR code in the app.

Question 56

How can I prevent unauthorised connections to my computer?

Accepted Answer

To protect your computer from unauthorized Netclicker connections, set up a secure password. Open the app, find the icon on the taskbar (or menubar on Mac), select "Settings", enter a new password under "Passcode", and click "Restart" to apply changes. This strengthens your system's security by preventing unauthorized access.

Frequently Asked Questions

Connectivity

Usage

Setting

Installation

Security